Privacy policy

Privacy Commitment

This notice outlines how your personal data is handled when subscribing to our services. We prioritize your privacy and uphold stringent safeguards for your information in line with the mandatory UK data protection standards, including but not limited to the Data Protection Act 2018, UK GDPR, and PECR.

Data Collection Practices

We collect information about you when you:

  1. Register or sign up to any of the services we offer
  2. Update or change your account details
  3. Contact us

Collected information include:

  1. Your name, role and organization
  2. Contact information (email, phone number, location)
  3. Website interactions (via cookies, if enabled), such as pages viewed, device type, or IP address
  4. Logged-in users or those completing forms may have browsing activity linked to their profile for personalized experiences.

Purpose of Data Use
Your information enables us to:

  1. Manage accounts, fulfill orders, and deliver services
  2. Enhance website functionality and user experience
  3. Develop tailored offerings and share relevant updates (with consent)

Data Storage

  • Online Forms: Initial submissions are stored on UK-based systems with contractual compliance to UK data laws. Regular data purges and safeguards like TRA/IDTA apply.
  • Long-Term Storage: Secured EU-hosted servers house CRM data for registered users.
  • Security: All personal information and financial data is encrypted during transmission.

Account Security: Safeguard your login credentials—passwords are confidential and non-transferable.

Cookie Management
We use cookies to optimize our website performance (e.g., login status, preferences). You can adjust the cookie settings to suit your needs, bear in mind restricted cookies may impair the website functionality. You can clear cookies anytime via browser settings.

Marketing Communications
Subscribers may receive from time-to-time service-related updates. You can choose to  opt out via email unsubscribe links or by contacting info@tradersprokit.com. Legal bases for outreach include consent or legitimate interest.

Retention Periods

  • Financial records: 7 years (legal obligation)
  • Inactive profiles: Deleted after 3 years of no contact

Your Rights & Control

  • Access/Updates: You can request for copy of information we stored about you or make changes to it via email (at no fee, unless excessive or repeated requests).
  • Data Sharing: We never sell data. We use secure third party partners to process financial transactions (e.g., payment processing gateways) that comply with UK laws.
  • Transfers: Your data will be transferred as an asset in the event of ownership changes of the company

 

Policy Revisions
Updates to this notice will reflect here. This policy was last revised January 18, 2025.

Raising Concerns
You can Contact us at info@tradersprokit.com with any privacy issues and concerns you may have, or escalate to the UK Information Commissioner’s Office (ICO).